Customer Satisfaction Quality check is done prior to shipping any product to buyer, chances of finding a defect is very less. We always check bag is well packed before shipping in order to enhance your experience with us. PLEASE NOTE：If you have any problem with the handbag, please don't hesitate to contact us, thanks for your understanding and waiting time, we'll reach you back soon. Please note That bag color may vary from the pictured sample as its made of original leather That since this is original leather shoulder bag it comes with a distinct smell which fades away after 1-2 weeks of regular use.
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